Quality Policy:

• To become a zero-complaint organization.
• We are committed to meeting the requirements of our customers on time and within budget.
• Immediate action upon customer requests within 24 hours.
• Delivering projects at the highest quality standards, incorporating solutions for functionality, durability, and environmental sustainability.
• To create and maintain a culture of quality within the group by training all our employees in quality assurance.
• We will apply the best technology and resources in the industry to comply with the client requirements and continue to improve the effectiveness of the quality management system.
• To provide documentary evidence of all quality control measures.
• To constantly review, improve and implement quality control and best procedures.
• To seek feedback from our clients and constantly evaluate our services.
• We will value and plan our work in a way to become an industry benchmark for quality and safety standards.

Environmental Policy:

ERAM is conscious of the impact of business operations on the environment and its responsibilities toward the protection of the existing environment for the betterment of future generations. The Company is committed to the continual improvement of our environmental performance and compliance with BS EN ISO 14001:2004 legislation and other required guidelines. ERAM ensures that all activities of the Company and that of our suppliers and subcontractors comply fully with the environmental legislation. ERAM will fully co-operate with the Environmental Agency, Local Authorities, Water Companies, and wherever applicable with PWA and LRDP.

ERAM aims to reduce the impact on the environment by applying the following objectives:

• Conduct business activities with an environmentally conscious approach adhering to the sensitivities of the local and regional environment.
• Apply the best environmental practices in the design and construction of buildings and infrastructure.
• Comply with all applicable environmental legislation, standards, and statutory policies and guidelines.
• Take all reasonable initiatives to minimize pollution of the environment.
• Reduce, re-use, and recycle waste.
• Minimize the usage of non-renewable natural resources and emission of greenhouse gases.
• Actively support the principles of sustainable development.
• Develop and maintain specific and measurable environmental objectives and targets and appropriate programs and procedures for continual improvement of environmental performance.
• Provide appropriate training and instructions to employees for enhancing their environmental awareness and skills.
• Establish and maintain appropriate mechanisms for communication and consultation of relevant environmental issues with employees, clients, and stakeholders.
• This Environmental Policy shall be communicated to all employees, contractors, service providers, and stakeholders and made available to clients, consultants, and the public upon request.

Health & Safety Policy:

ERAM is committed to providing a safe healthy work environment and safe systems of work for all employees. ERAM also accepts responsibility for the health and safety of other people who may be affected by the activities and services of the company. In line with these commitments, the Company will:

• Maintain and promote a workplace culture that establishes health and safety as a core value at all levels of the company.
• Assess risk and plan work activities to eliminate or control foreseeable health and safety risks.
• Comply with relevant legislation, standards, and contract conditions.
• Establish specific and measurable health and safety objectives and targets for continuous improvement.
• Integrate health and safety environment in all relevant aspects of business and operations.
• Consult with employees on matters affecting their health and safety.
• Provide information, instruction, and supervision to enhance the health and safety awareness, skills, and competence of the employees.
• Maintain plant and equipment in safe and good working condition.
• Provide training and awareness for safe handling and use of substances.
• Provide required facilities and amenities for ensuring the health and wellbeing of the employees and other people on the premises.
• All employees, contractors, and service providers of ERAM are required to:
  • Avoid putting themselves or others in an unsafe condition during their work.
  • Strictly follow relevant health and safety procedures, method statements, and site HSE rules and instructions during the work.
  • Use appropriate protective clothing and equipment.
  • Report workplace hazards, incidence, and injuries.
  • Strictly avoid presenting themselves to the workplace under the influence of alcohol or other drugs.

Security Policy:

• The level of professionalism, knowledge, and integrity of all the involved staff in security matters must be tightly controlled.
• Appropriate training plans, customer screening, recruitment, contracting, and termination procedures must be established and implemented.
• All incidents, including security breaches and irregularities must be reported and documented.
• Corrective action should be taken and followed up through regular verifications to improve the overall security standard.
• This policy will be reviewed and revised annually if required.